Thursday, 16 June 2011

Manpower say it makes sound business sense to invest in staff training

Manpower UK has produced two reports in recent weeks which in tandem create an interesting picture of the UK labour force. Earlier this week they released survey results that show that small businesses are driving job creation at a rate of +8%.

However the results of Manpower’s Global Talent Shortage Survey released in May show a more frustrating picture. One in six UK employers reported difficulty in filling positions, a dramatic increase from one in 11 UK employers last year. The notable statistic within this is that only 12 per cent of UK employers provide additional training and development to internal talent to tackle hard to fill positions, compared to 21 per cent internationally. Jobs featuring in the Top-10-Hard-To-Fill?  Drivers, Technicians and Skilled Trades are all in there.

Within the hire industry operative training is of vital importance; professional advice, assistance and back up service are often required by customers. Regardless of whether the member of staff or operative works in the workshop, outside yard or at the trade counter or simply delivers goods to site, the question that occurs most frequently from Clients, Site Managers, Site Agents and Health & Safety Officers, is whether they have been properly trained.

With recruitment costs rising and the ever increasing importance of good practice in health and safety, it makes sense to invest a little time and money in staff training.  Add to this the fact that marketing has changed, even for businesses who class themselves  firmly as ‘local businesses’ and reputation and strong customer service is more important than ever.

The HTA Rental Industry Training Scheme is a programme specifically created for the tool and equipment hire industry and comprises online and classroom/workshop/depot yard based modules which together ensure that all Counter/Office Staff, Workshop/Depot Personnel; Field Service Operatives; and Delivery Drivers, can be trained to the highest possible standards at a relatively small cost to the hire business. Modules include General health and safety training, Banksman, Manual handling training, Depot Health & Safety, Woodworking Regulations, COSSH, Abrasive Wheels and Diamond Blades Training, Customer Care, Fire Marshall training, Emergency First Aid at Work training and Fork Lift Truck Training.

As Mark Cahill, Managing Director at Manpower UK puts it:
“Britain is facing a serious talent shortage in certain sectors at a time when unemployment is actually rising. Part of the reason we continue to see the same professions feature in the list every year is that the jobs have structurally changed, as have the skills required, but training in these professions has yet to catch up.

“We need to see more companies ‘manufacturing’ the talent they need in order to support their long term business strategy. This requires a fundamental shift in the way companies structure and organise their workforce, develop their people and incentivise talent.

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